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IPHM Code of Ethics

This Code of Ethics is designed to support the safe, respectful, and professional practice of holistic and beauty therapies. By working under this code, I commit to upholding the highest standards of care for my client

1. Professional Conduct

  • I will treat all clients with dignity, kindness, and respect.

  • I will maintain appropriate professional boundaries at all times.

  • I will never discriminate based on age, gender, race, religion, sexuality, or ability.

  • I will not engage in any behaviour that could be perceived as inappropriate, unprofessional, or harmful.

2. Confidentiality

  • All client information will be kept strictly confidential, in line with data protection laws (e.g., GDPR).

  • Client records will be stored securely and only shared with consent or when legally required.

  • Conversations within treatments remain private and respectful.

3. Informed Consent

  • Clients will be given clear information about treatments, including benefits and possible risks.

  • I will always seek informed consent before beginning any treatment.

  • Clients have the right to withdraw consent and stop a treatment at any time.

4. Competence & Professional Development

  • I will only practice within the limits of my training, knowledge, and qualifications.

  • I will keep my skills and knowledge up to date through ongoing professional development.

  • I will refer clients to other qualified professionals if their needs fall outside my expertise.

5. Client Care & Safety

  • I will conduct thorough consultations and update records regularly. Treatments will be adapted to meet individual needs, taking into account health, comfort, and wellbeing. I will maintain a safe, hygienic, and welcoming environment at all times.

6. Integrity & Business Practices

  • Fees, policies, and cancellation terms will be transparent and fair.

  • I will not misrepresent my qualifications, treatments, or results.

  • I will respect the time, investment, and trust clients place in my services.

7. Self-Care & Responsibility

  • I will prioritise my own wellbeing to ensure I can offer clients the best care.

  • I will seek supervision, mentorship, or peer support where appropriate.

  • I will act with honesty, humility, and a commitment to personal and professional growth.

Practitioner name: Emma Wells IPHM  

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Contact Me

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Emma Wells IPHM

Mail: emma@enlightenedsound.co.uk

Tel: 07535956985

Some Images used throughout this website are subject to copyright

 ©  Emma Wells November 2025 

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